Santa Barbara Zoo - Renewals & Lapsed - Membership Consultants

Santa Barbara Zoo - Membership Renewals and Lapsed Reaquisition

Santa Barbara Zoo needed to maximize its staff output by outsourcing its renewal operations.  Membership Consultants created renewal packages, a renewal schedule, writes changing copy for each renewal touch and then deploys the mail and email renewal touches, freeing valuable staff time to provide popular member programming and deliver quality membership experiences.